Versand
Shipping Policy
HOLIDAY SHIPPING DEADLINE:
USA customers, orders must be received before December 12th to ensure timely delivery before Christmas. For international orders, orders must be in before Dec 1st to assure arrival before Christmas.
Following are the terms and conditions that constitute our Shipping Policy.
DOMESTIC SHIPPING POLICY
Free shipping on all order totaling $100 or more in contiguous United States.
Shipment processing time:
All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. DUE TO COVID-19 DELAYS ARE EXPECTED.
INTERNATIONAL SHIPPING POLICY
We ship internationally to most countries. Shipping times and rates vary and will display at checkout.
IMPORTANT information below!
DUTIES AND TAXES:
Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost. These charges are separate and the buyer’s responsibility.
HOW TO PAY DUTIES/TAXES:
You can now prepay for duties and taxes at checkout when you place your order with us and choose DDP (delivery duties paid). This way, you not only see the total cost upfront before placing the order, but you also won’t have to pay again when the parcel is delivered. DDP also ensures faster customs clearance and predictable, lower landed costs since it is managed by our service provider’s network. (DDP service option is not applicable for Australia and New Zealand)
In the case of selecting DDU at checkout, you will be asked to pay duties and taxes when the order is delivered to you. Head to our FAQ for more information.
REGULATIONS AND RESTRICTIONS:
The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. By placing an international order (shipping outside of the United States of America) the buyer is responsible for abiding by their country’s laws, regulations, and restrictions. If product is seized and destroyed by customs, we will NOT be responsible for the losses, product, or shipping refunds.
DAMAGED AND MISSING PACKAGES:
Contact info@beyondborderscollective.com for further assistance if you received your order damaged or if it's shown as delivered, but is missing with attached images and screenshots and our team will help provide a solution.